This Privacy Policy explains how ZiyouFly collects, uses, and protects your personal information.
ZiyouFly is committed to protecting user privacy to the greatest extent possible. We maintain a strict no-logs policy and do not collect, record, or store users' browsing history, connection logs, IP addresses, DNS queries, or any traffic data that could identify a user. We collect the minimum information necessary to provide our service.
When you register a ZiyouFly account, we collect your email address for account verification and customer service communications. Payment information is processed by our third-party payment processors — ZiyouFly does not store your full credit card details or bank account information.
We may collect anonymised, aggregated diagnostic data — such as application crash reports — to improve service quality. This data cannot identify individuals and is used solely for product improvement. We do not sell, rent, or share your personal information with any third parties.
Our website uses only necessary cookies to ensure the website functions correctly. We do not use tracking cookies or behavioural advertising cookies. You can control cookie usage through your browser settings, though disabling certain cookies may affect some website functionality.
We use industry-standard security measures to protect your data, including SSL/TLS transport encryption and server-side security protections. While no system can guarantee 100% security, we continually invest in resources to ensure data security and act quickly when vulnerabilities are identified.
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you, to object to or restrict certain processing, and to data portability. To exercise any of these rights, please contact us through our support page. We will respond to all verified requests within 30 days and will not charge you for exercising these rights. We do not discriminate against users who exercise their privacy rights.
ZiyouFly services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take immediate steps to delete that information from our systems.
If you have any questions or requests regarding this Privacy Policy, please contact us via our support page. We are committed to responding to your requests within a reasonable timeframe, typically no more than 30 days. This policy was last updated on 1 January 2026.